Cookie Policy for C5 Group Inc.
1. Introduction
This is the Cookie Policy of the C5 group of companies: C5 Group Inc. (Canada, parent holding company); C5 Communications Limited (UK); CI Communications Corp (Canada), (Registered Trade Names – The Canadian Institute, L’Institut Canadien) and American Conference Institute, Inc. (US)
Use of Cookies on Our Website
Our website uses cookies to enhance your browsing experience, analyze traffic, and deliver personalized content. When you visit our websites, you will be prompted to manage your cookie preferences through our consent pop-up. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences.
This Cookie Policy explains the types of cookies we use, their purpose, and how they impact your experience. It also outlines how you can control or manage cookies, ensuring transparency in our data practices and compliance with applicable privacy laws, such as GDPR and CCPA. However, please be advised that declining certain cookies may restrict access to specific features or functionalities of the site.
By continuing to use our websites after setting your preferences, you agree to the application of this Cookie Policy in addition to any other relevant policies.
We may revise this Cookie Policy from time to time to reflect updates in legal requirements or our practices. Please periodically review this page to stay informed of any changes.
What Are Cookies
Cookies are small data files that are downloaded to your device to improve your browsing experience. They help websites remember your preferences, understand how visitors interact with the site, and enhance overall functionality.
Some cookies are set directly by us, while others are placed by third-party services integrated into our website. These third-party cookies are used by external providers, such as analytics platforms, advertising networks, and social media integrations, to enhance your browsing experience and deliver tailored content. More information on third-party cookies follows below.
You can manage your preferences for cookies, including third-party cookies, through our consent settings or by adjusting your browser’s cookie controls.
2. Types of Cookies Used and Their Purpose
We use cookies to store and/or access device information to improve browsing experience and to show personalized ads. Consenting to these technologies will allow us to process data such as browsing behavior or site interactions.
Functional/Necessary: These cookies are always active as they are essential for the website’s functionality. These cookies are necessary for the legitimate purpose of enabling a specific service explicitly requested by the user or subscriber, or for ensuring the transmission of communications over an electronic network. Examples of these are:
- Order processing, e-commerce, and payment related cookies: Some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Survey and form related cookies: Cookies are used in surveys and forms to improve functionality and streamline your interactions. These cookies may remember if you’ve already participated in a survey or completed a form, ensure accurate results when navigating between pages, or save your details for easier use when submitting forms on contact and content pages.
- Authentication and subscription cookies: Some cookies help us remember your interactions with certain features of the site, such as whether you’ve accessed specific content or subscribed to notifications. They may also be used to manage access to relevant features or ensure that notifications are displayed appropriately.
Preferences: Cookies are also used to store your settings and ensure the site functions according to your choices (for example, language settings). These cookies allow us to remember your preferences, such as how this site runs when you use it, so they can be applied whenever you interact with relevant pages.
Statistics: Cookies can also collect anonymous data about how visitors interact with our website. This information helps us understand usage patterns, measure site performance, and identify areas for improvement. These cookies are used exclusively for statistical purposes and do not store personally identifiable information.
Marketing: Marketing cookies are used to track user activity across our website and other sites, to deliver targeted advertisements that align with your interests. These cookies help us create user profiles, measure the effectiveness of campaigns, and ensure that the ads you see are relevant and engaging. They may also be used to limit the number of times you see a particular ad.
3. How Long Cookies Are Stored
Cookies on our website are stored for varying durations:
- Session Cookies: These are temporary and are deleted as soon as you close your browser.
- Persistent Cookies: These remain on your device for a set period, such as two years, or until you manually delete them. Persistent cookies are used to remember your preferences and to analyze website performance over time.
4. User Consent and Control
When you visit our websites, you will be prompted to manage your cookie preferences through our consent pop-up. This allows you to accept all cookies, decline non-essential cookies, or customize your preferences to suit your needs. You can also change your set preferences at any time, via the Manage Consent option on our site. You can also control or disable cookies through your browser settings.
5 Third-Party Cookies and Services
In addition to cookies set directly by us, our website uses cookies from trusted third-party services. These cookies support key features, analyze site usage, and deliver personalized content or advertisements. You can manage your preferences for third-party cookies through our consent settings, under Marketing or your browser’s cookie controls.
Here are some examples of third-party cookies used on our site:
- Google Analytics: Tracks how you interact with our website, including the time spent on pages and the pages visited. This helps us improve content and user experience. Learn more about these cookies on .
- Microsoft Clarity and Microsoft Advertising: Captures behavioral data, heatmaps, and session replays to optimize the site and market our products/services. For more information, visit the .
- Feathr: Used for marketing and retargeting purposes to deliver personalized ads and content based on your interactions with our website. These cookies help us better understand audience behavior and improve the effectiveness of our campaigns. Learn more at the .
Third-party cookies may also be used for:
- Testing and optimizing new features to ensure a consistent and engaging user experience.
- Tracking statistics related to purchases, helping us make informed business decisions, and offer competitive pricing.
- Supporting features like content sharing or integration with social media platforms (e.g., LinkedIn), which may contribute to data collection as outlined in the privacy policies of these platforms.
These cookies play a vital role in enhancing functionality, understanding user behavior, and delivering relevant content tailored to your preferences.
More Information
For more information, please contact us at: [email protected].